Arnold Clark Website, Account and App Terms of Use

By using the website, creating an account or using the Arnold Clark app, you agree to be bound by its Terms of Use and you agree to be bound by them each time you visit this website. Arnold Clark Automobiles Limited reserve the right to amend these Terms of Use without notice. You are expected to check this page from time to time to take notice of any changes made to these Terms of Use, as they are binding on you.

Trade Marks

"Arnold Clark", Arnold Clark" (stylised), "Accist" and "Accist" (stylised) are UK registered trade marks of Arnold Clark Automobiles Limited.

Disclaimer

Arnold Clark Automobiles Limited may suspend access to this website, accounts portal or the Arnold Clark app, or close them indefinitely, without notice. Arnold Clark Automobiles Limited makes every effort to ensure that the information contained in these platforms is accurate and current. However, we give no warranty or undertaking as to the quality or freedom from error of the contents of these platforms. To the extent permitted by law, access and use of these platforms are entirely at your own risk. Please ensure that you regularly check for and protect against viruses when using these platforms as we make no guarantee that they are free from computer viruses or any other malicious or impairing computer program.

These platforms are in continuous development and we reserve the right to permanently or temporarily alter content without notice. All information is subject to change.

Arnold Clark Automobiles Limited shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of these platforms (except liability for personal injury or death arising from its negligence or liability for fraud or any other liability which cannot be excluded or limited under applicable law). You agree to indemnify Arnold Clark Automobiles Limited for any loss or damage suffered by Arnold Clark Automobiles Limited arising out of your use of this website, the accounts portal or Arnold Clark app and/or your breach of the Terms of Use.

All MPG and CO2 information displayed on vehicles was correct at time of manufacture. However, all vehicle specifications are subject to change at any time.

The MPG figures stated are supplied via the car manufacturers from the government tested figures. Any stated MPG should be used as a guide only. MPG figures can be affected, up or down, by a number of factors including; road conditions, flat or undulating landscapes, wear and tear of vehicles, driving style of different drivers, weights transported in vehicles, recently maintained vehicles compared to those partly between services etc. This list is not exhaustive.

Whilst every effort is made to ensure accuracy, please contact your local dealer for full specification information.

Certain vehicle information on this website, including descriptions and specifications, is provided by CAP Motor Research Limited (CAP). All CAP data is provided independently and Arnold Clark accepts no responsibility for errors in CAP data, descriptions or specifications. Please speak to your local branch for full current vehicle specification. This website displays images of cars, interiors, parts and accessories. Unless otherwise stated, all models shown are for illustrative purposes only. All cars advertised are available at branches listed or from group stock.

Discount vouchers are subject to availability at participating branches. OFFERS ARE SUBJECT TO STATUS, TERMS AND CONDITIONS. Arnold Clark source credit from a range of credit providers who may be able to provide finance. A guarantor may be required.

Linking to the website

You may link to the home page of this website, provided you do so in a way that is fair and legal and does not damage the reputation of Arnold Clark Automobiles Limited or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of Arnold Clark Automobiles Limited where none exists. You must not establish a link from any website that is not owned by you.

This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. Arnold Clark Automobiles Limited reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with applicable law and regulation.

Where this website contains links to other websites and resources provided by third parties, these links are provided for your information only. Arnold Clark Automobiles Limited have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Viruses, hacking and other offences

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Arnold Clark Automobiles Limited will report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

Arnold Clark Automobiles Limited - Company Details

Arnold Clark is a trading name of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow G52 4FH / Registered in Scotland No. 036386 / VAT Registration No. GB 334331879.

The following subsidiary companies, also registered in Scotland, have the same Registered Office and VAT Registration Number as the parent company: Arnold Clark Finance Limited, Registration No. 39597 / Assure Alarms Limited, Registration No. 139217.

GTG Training Limited, another subsidiary company registered in Scotland, also has the same Registered Office / Registration No. 290157 / VAT Registration No. GB 382946709.

Arnold Clark Insurance Services Limited, another subsidiary company registered in Scotland, also has the same Registered Office / Registration No. 192797.

Arnold Clark Automobiles Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 308092) for general insurance and consumer credit purposes. Arnold Clark Finance Limited and Arnold Clark Insurance Services Limited are appointed representatives of Arnold Clark Automobiles Limited for general insurance and consumer credit activities.

Arnold Clark Automobiles Limited acts as a credit broker and not a lender. We can introduce you to a limited number of carefully selected lenders and their finance products, which may have different interest rates and charges. We are not an independent financial advisor; we will provide details of products available from the panel of lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.

We do not charge you a fee for our services. Whichever lender we introduce you to, we will receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow).

The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.

All offers and credit subject to status, terms and conditions. Applicants must be 18 years or over.

Arnold Clark Online Reservation Refund Policy

We offer an online reservation facility for vehicles in our stock. If you have placed a reservation on a vehicle but no longer wish to proceed to a purchase of that vehicle then we will offer you a full refund.

Please contact reservation.deposit@arnoldclark.com referencing the Order Code that you received with the payment confirmation.

All refunds will be returned to the card which was used to make the original payment. We aim to have the full value returned to your account within 7 working days.

Arnold Clark Click & Collect services

We offer a number of delivery options for selected vehicles in stock; our Click & Collect options are detailed below.

Click & Collect: when collecting from the original branch where the car is in stock.

In most cases the customer can collect their vehicle within 48 hours of completing their order, or their finance being approved. In some circumstances, collection may take longer than 48 hours. We’ll notify you at the time of placing your order if your expected delivery time will take longer than 48 hours.

Click & Collect: from a branch chosen by the customer and moved by Arnold Clark.

This service comes with a £99 non-refundable delivery fee. We aim to bring vehicles to the customer’s chosen branch within seven days of their finance being approved, or completing their order, with the fee paid.

Free home charger

Get a free Evec (untethered) home charging unit with free standard installation worth £929 on used or pre-registered fully electric vehicles purchased between 22nd May and 31st August 2023. Orders created between 22nd May and the 31st August 2023 are eligible once the order is complete on fully electric vehicles only.

General terms and conditions

Home charger supplied and installed by Bumblebee EV. Bumblebee EV is a subsidiary of Arnold Clark Automobiles Limited. Customer data will be passed to Bumblebee EV to enable it to fulfil its contractual obligations of providing a free home charger and for the purposes of installation.

The home charger will be installed following delivery of the vehicle and can only be installed at the customer's registered business or residential address, in mainland UK, stated in the order form. Must be installed before 31st December 2023.

Warranty and installation subject to Bumblebee EV terms and conditions, outlined below.

No cash alternative available.

Offer excludes new vehicles, new vans, Diesel/Electric hybrid vehicles, Diesel/Plugin Electric Hybrid vehicles, Electric Diesel vehicles, Hybrid Electric vehicles, Petrol/Electric vehicles, Petrol/Electric Hybrid vehicles and/or Petrol/plugin Electric Hybrid vehicles, and all internal combustion engine vehicles.

Bumblebee EV terms and conditions

Installation

Our terms and conditions cover what is included free in your standard installation and what happens if we need to quote for extra works. Sometimes issues arise on the day that could mean your installation cannot be completed on the first visit, but with a complete picture of the situation, these can often be resolved in advance. So, for the best experience, if you think there's any reason why we might not be able to complete your install on the day, please let Bumblebee EV know.

What's included

Bumblebee EV's standard installation package for an electric vehicle home charge point covers the majority of homes in the UK and includes the following:
  • Fitting of a charge point on a brick or plaster wall, or to another suitable permanent structure.
  • The EV Charge point must be fixed to the main property and able to utilise the property's earthing arrangement, (property's earthing arrangement must meet current regulations - we are required to check this by law).
  • Up to 10 metres of cable, run and neatly clipped to the wall between the electricity distribution board/consumer unit and the home charge point.
  • Surface mounting of cable - i.e. no conduit or chasing.
  • C Type MCBO way on the consumer unit for connection of the charge point.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the charge point.
  • No groundworks.
  • The homeowner or business/building owner must comply with all current OZEV Domestic Scheme terms and conditions.
Some Conditions and Limitations that you need to know:
  • The home charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a vehicle.
  • We can't fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case, we will quote for any extra work needed.
  • We can't, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required, please talk to us so that we can give you a quote in advance. If we find out on the day that we have to cross a garden or a pathway we may need to pause the job and quote for the extra work needed to trench the cable.
  • When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
  • We can't run the cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord (to pull the cable through), or if the floorboards have not been lifted. We can't take responsibility for reinstating flooring or other building materials after the cable has been laid.
  • Our experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Our experts are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, our expert will do as much as they can, and we will return at a later date.
  • If you have purchased a freestanding mount for the charge point to be fixed on, please be aware that there may be an additional cost for installing this.
Potential additional chargeable items (domestic and commercial).
  • Domestic cable runs exceeding 10 metres. At £10 per meter.
  • Potential additional chargeable items (domestic and commercial).
  • A mini consumer unit c/w overload and fault current protection is required, as there is not enough space on the existing board. At £65.
  • Mains protective bonding at £150.
  • Any additional mechanical protection required for the cabling, single-phase £20 per meter, three-phase 22kw £40, three-phase 40kw + £60 per meter.
  • Any trunking, conduit, etc (not required under regulations); at £5 per meter.
  • Any cable chasing/plastering requested by the homeowner; at £50 per meter.
  • Any groundworks requested by the homeowner; at £30 per meter.
  • The necessity to introduce an alternative earthing system, i.e. an electrode/inspection chamber; if PMS add separate earthing £150.
  • Any additional or unusual works requested by the homeowner for the installation to take place, i.e. gas and water pipe bonding, equipment clearing, plumbing work etc. POA.
  • Ground Mount of the home charge/work charge point; POA.
  • RCD protected way on consumer unit at £38.99
What happens if your existing wiring isn't up to scratch?

Bumblebee EV follow standard regulations and guidelines on electric vehicle installations.

If we can't install in line with these rules, then your installation will be paused, and we will quote for the work needed to meet the required standards.

If the existing electrical arrangements at the property are not in line with these rules or there is something else that makes it unsafe for us to install, then we will quote for the work needed to meet the required standards.

What happens if your electrical supply is inadequate?

We can only complete the job if the electrical capacity (i.e. main fuse) can support the additional electrical demands of the charge point. If the capacity is not enough, we might be able to de-rate the unit, or we may have to pause the job until your main fuse is upgraded by your electricity supplier.

Timing

We allocate two hours for standard installations. If we can't complete on the day because of supply related problems or unexpected extra works then we will reschedule an installation date once the additional works are complete or our quotation for the work has been accepted.

Additional Works

If required, your installation project manager or Bumblebee EV Expert will detail required works and provide a no-obligation quotation for these services. Quotations are valid for a period of 90 days once issued.

If it is determined that installation cannot be completed on the day, Bumblebee EV will quote for additional works, and new installation date will be given once payment has been made. Please allow up to 10 working days for a new installation date.

If your Bumblebee EV Expert suspects that the installation will not comply with the OZEV grant requirements (see OZEV terms and conditions below), your installation will be paused. Should you disagree with that assessment, you will be given an opportunity to contest this by providing Bumblebee EV with information to state your case to the government, which we can then pass on to the DVLA/OZEV for pre-approval.

Should Bumblebee EV receive approval to proceed, a new installation date will be given, please allow up to 10 working days for a new installation date.

The owner/customer or a responsible adult of the age of 18 years or over needs to be present on-site for the ensure duration of the install.

Warranty

Most of Bumblebee EV home charge points are covered by a comprehensive 36-month warranty. Any hardware failure should be promptly reported to us. Please quote the serial number, the date of installation and a brief description of the fault. The Bumblebee EV technical team will carry out an assessment and will contact you to get further details and if necessary, arrange a service visit. The warranty will be void if the Bumblebee EV unit is opened, modified, tampered with or repair is attempted by anyone other than a Bumblebee EV appointed electrician.

Limitation of liability

In no event will Bumblebee EV accept any liability for any loss, costs or damage consequential to the use and/or misuse of our hardware products except where this is caused by our negligence.

BMW complimentary home charger

The offer

Orders created between 22nd May and 30th September 2023 on new BMW i4, iX, iX3 or iX1 are eligible for a free EVEC (tethered) home charger unit, free installation worth up to £980 and a £750 BMW public charging credit.

Orders created between 1st July and 30th September 2023 on new BMW i5 and i7 are eligible for a free EVEC (tethered) home charger unit, free installation worth up to £980 and a £750 BMW public charging credit.

Vehicles must be registered and delivered by 31st December 2023. This offer excludes any factory-ordered vehicles.

The home charger will be supplied and installed by Bumblebee EV Limited. Bumblebee EV is a subsidiary of Arnold Clark Automobiles Limited. Your data will be passed to Bumblebee EV in order to provide and install the free home charger.

The home charger will be installed, subject to available installation dates, following delivery of the vehicle and can only be installed at the named customer’s home address as shown on the vehicle order form. Installation must take place by 31 December 2023.

Installation is subject to Bumblebee EV terms and conditions, outlined below.

The £750 BMW public charging card credit is provided by BMW UK and is also subject to their terms and conditions. The credit can only be applied to a single BMW charging contract and is valid for 36 months after activation. After 36 months, any remaining credit will be lost.

No cash alternative is available, and the offer is non-transferrable.

Bumblebee EV terms and conditions

Installation

Our terms and conditions cover what is included free in your standard installation and what happens if we need to quote for extra works. Sometimes issues arise on the day that could mean your installation cannot be completed on the first visit, but with a complete picture of the situation, these can often be resolved in advance. So, for the best experience, if you think there's any reason why we might not be able to complete your install on the day, please let Bumblebee EV know.

What's included

Bumblebee EV's standard installation package for an electric vehicle home charge point covers the majority of homes in the UK and includes the following:
  • Fitting of a charge point on a brick or plaster wall, or to another suitable permanent structure.
  • The EV Charge point must be fixed to the main property and able to utilise the property's earthing arrangement, (property's earthing arrangement must meet current regulations - we are required to check this by law).
  • Up to 10 metres of cable, run and neatly clipped to the wall between the electricity distribution board/consumer unit and the home charge point.
  • Surface mounting of cable - i.e. no conduit or chasing.
  • C Type MCBO way on the consumer unit for connection of the charge point.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the charge point.
  • No groundworks.
  • The homeowner must comply with all current OZEV Domestic Scheme terms and conditions.
Some Conditions and Limitations that you need to know:
  • The home charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a vehicle.
  • We can't fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case, we will quote for any extra work needed.
  • We can't, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required, please talk to us so that we can give you a quote in advance. If we find out on the day that we have to cross a garden or a pathway we may need to pause the job and quote for the extra work needed to trench the cable.
  • When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
  • We can't run the cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord (to pull the cable through), or if the floorboards have not been lifted. We can't take responsibility for reinstating flooring or other building materials after the cable has been laid.
  • Our experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Our experts are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, our expert will do as much as they can, and we will return at a later date.
  • If you have purchased a freestanding mount for the charge point to be fixed on, please be aware that there may be an additional cost for installing this.
Potential additional chargeable items (domestic and commercial).
  • Domestic cable runs exceeding 10 metres. At £10 per meter.
  • Potential additional chargeable items (domestic and commercial).
  • A mini consumer unit c/w overload and fault current protection is required, as there is not enough space on the existing board. At £65.
  • Mains protective bonding at £150.
  • Any additional mechanical protection required for the cabling, single-phase £20 per meter, three-phase 22kw £40, three-phase 40kw + £60 per meter.
  • Any trunking, conduit, etc (not required under regulations); at £5 per meter.
  • Any cable chasing/plastering requested by the homeowner; at £50 per meter.
  • Any groundworks requested by the homeowner; at £30 per meter.
  • The necessity to introduce an alternative earthing system, i.e. an electrode/inspection chamber; if PMS add separate earthing £150.
  • Any additional or unusual works requested by the homeowner for the installation to take place, i.e. gas and water pipe bonding, equipment clearing, plumbing work etc. POA.
  • Ground Mount of the home charge/work charge point; POA.
  • RCD protected way on consumer unit at £38.99
What happens if your existing wiring isn't up to scratch?

Bumblebee EV follow standard regulations and guidelines on electric vehicle installations.

If we can't install in line with these rules, then your installation will be paused, and we will quote for the work needed to meet the required standards.

If the existing electrical arrangements at the property are not in line with these rules or there is something else that makes it unsafe for us to install, then we will quote for the work needed to meet the required standards.

What happens if your electrical supply is inadequate?

We can only complete the job if the electrical capacity (i.e. main fuse) can support the additional electrical demands of the charge point. If the capacity is not enough, we might be able to de-rate the unit, or we may have to pause the job until your main fuse is upgraded by your electricity supplier.

Timing

We allocate two hours for standard installations. If we can't complete on the day because of supply related problems or unexpected extra works then we will reschedule an installation date once the additional works are complete or our quotation for the work has been accepted.

Additional Works

If required, your installation project manager or Bumblebee EV Expert will detail required works and provide a no-obligation quotation for these services. Quotations are valid for a period of 90 days once issued.

If it is determined that installation cannot be completed on the day, Bumblebee EV will quote for additional works, and new installation date will be given once payment has been made. Please allow up to 10 working days for a new installation date.

If your Bumblebee EV Expert suspects that the installation will not comply with the OZEV grant requirements (see OZEV terms and conditions below), your installation will be paused. Should you disagree with that assessment, you will be given an opportunity to contest this by providing Bumblebee EV with information to state your case to the government, which we can then pass on to the DVLA/OZEV for pre-approval.

Should Bumblebee EV receive approval to proceed, a new installation date will be given, please allow up to 10 working days for a new installation date.

The owner/customer or a responsible adult of the age of 18 years or over needs to be present on-site for the ensure duration of the install.

Warranty

Most of Bumblebee EV home charge points are covered by a comprehensive 36-month warranty. Any hardware failure should be promptly reported to us. Please quote the serial number, the date of installation and a brief description of the fault. The Bumblebee EV technical team will carry out an assessment and will contact you to get further details and if necessary, arrange a service visit. The warranty will be void if the Bumblebee EV unit is opened, modified, tampered with or repair is attempted by anyone other than a Bumblebee EV appointed electrician.

Limitation of liability

In no event will Bumblebee EV accept any liability for any loss, costs or damage consequential to the use and/or misuse of our hardware products except where this is caused by our negligence.

Hyundai IONIQ 5 & 6 – Free Charger Terms and Conditions

The offer

Get a free home charger when purchasing a brand new 2023 plate Hyundai IONIQ 5 or IONIQ 6. Customers who order a new 2023 plate Hyundai IONIQ 5 or IONIQ 6 between 16 June 2023 and 30th September 2023 and delivered by 31st of December, will be entitled to claim a free EVEC (untethered) home charger and free installation worth £929 once they take delivery of their vehicle.

Offer excludes factory-ordered vehicles.

The home charger will be supplied and installed by Bumblebee EV Limited. Bumblebee EV is a subsidiary of Arnold Clark Automobiles Limited. Your data will be passed to Bumblebee EV in order to provide and install the free home charger.

The home charger will be installed, subject to available installation dates, following delivery of a new Hyundai IONIQ 5 or IONIQ 6 and can only be installed at the named customer’s home address as shown on the vehicle order form. Installation must take place by 31st December 2023. Warranty and installation subject to Bumblebee EV terms and conditions, outlined below.

No cash alternative available, and the offer is non-transferrable.

Bumblebee EV terms and conditions

Installation

Our terms and conditions cover what is included free in your standard installation and what happens if we need to quote for extra works. Sometimes issues arise on the day that could mean your installation cannot be completed on the first visit, but with a complete picture of the situation, these can often be resolved in advance. So, for the best experience, if you think there's any reason why we might not be able to complete your install on the day, please let Bumblebee EV know.

What's included

Bumblebee EV's standard installation package for an electric vehicle home charge point covers the majority of homes in the UK and includes the following:
  • Fitting of a charge point on a brick or plaster wall, or to another suitable permanent structure.
  • The EV Charge point must be fixed to the main property and able to utilise the property's earthing arrangement, (property's earthing arrangement must meet current regulations - we are required to check this by law).
  • Up to 10 metres of cable, run and neatly clipped to the wall between the electricity distribution board/consumer unit and the home charge point.
  • Surface mounting of cable - i.e. no conduit or chasing.
  • C Type MCBO way on the consumer unit for connection of the charge point.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the charge point.
  • No groundworks.
  • The homeowner must comply with all current OZEV Domestic Scheme terms and conditions.
Some Conditions and Limitations that you need to know:
  • The home charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a vehicle.
  • We can't fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case, we will quote for any extra work needed.
  • We can't, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required, please talk to us so that we can give you a quote in advance. If we find out on the day that we have to cross a garden or a pathway we may need to pause the job and quote for the extra work needed to trench the cable.
  • When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
  • We can't run the cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord (to pull the cable through), or if the floorboards have not been lifted. We can't take responsibility for reinstating flooring or other building materials after the cable has been laid.
  • Our experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Our experts are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, our expert will do as much as they can, and we will return at a later date.
  • If you have purchased a freestanding mount for the charge point to be fixed on, please be aware that there may be an additional cost for installing this.
Potential additional chargeable items (domestic and commercial).
  • Domestic cable runs exceeding 10 metres. At £10 per meter.
  • Potential additional chargeable items (domestic and commercial).
  • A mini consumer unit c/w overload and fault current protection is required, as there is not enough space on the existing board. At £65.
  • Mains protective bonding at £150.
  • Any additional mechanical protection required for the cabling, single-phase £20 per meter, three-phase 22kw £40, three-phase 40kw + £60 per meter.
  • Any trunking, conduit, etc (not required under regulations); at £5 per meter.
  • Any cable chasing/plastering requested by the homeowner; at £50 per meter.
  • Any groundworks requested by the homeowner; at £30 per meter.
  • The necessity to introduce an alternative earthing system, i.e. an electrode/inspection chamber; if PMS add separate earthing £150.
  • Any additional or unusual works requested by the homeowner for the installation to take place, i.e. gas and water pipe bonding, equipment clearing, plumbing work etc. POA.
  • Ground Mount of the home charge/work charge point; POA.
  • RCD protected way on consumer unit at £38.99
What happens if your existing wiring isn't up to scratch?

Bumblebee EV follow standard regulations and guidelines on electric vehicle installations.

If we can't install in line with these rules, then your installation will be paused, and we will quote for the work needed to meet the required standards.

If the existing electrical arrangements at the property are not in line with these rules or there is something else that makes it unsafe for us to install, then we will quote for the work needed to meet the required standards.

What happens if your electrical supply is inadequate?

We can only complete the job if the electrical capacity (i.e. main fuse) can support the additional electrical demands of the charge point. If the capacity is not enough, we might be able to de-rate the unit, or we may have to pause the job until your main fuse is upgraded by your electricity supplier.

Timing

We allocate two hours for standard installations. If we can't complete on the day because of supply related problems or unexpected extra works then we will reschedule an installation date once the additional works are complete or our quotation for the work has been accepted.

Additional Works

If required, your installation project manager or Bumblebee EV Expert will detail required works and provide a no-obligation quotation for these services. Quotations are valid for a period of 90 days once issued.

If it is determined that installation cannot be completed on the day, Bumblebee EV will quote for additional works, and new installation date will be given once payment has been made. Please allow up to 10 working days for a new installation date.

If your Bumblebee EV Expert suspects that the installation will not comply with the OZEV grant requirements (see OZEV terms and conditions below), your installation will be paused. Should you disagree with that assessment, you will be given an opportunity to contest this by providing Bumblebee EV with information to state your case to the government, which we can then pass on to the DVLA/OZEV for pre-approval.

Should Bumblebee EV receive approval to proceed, a new installation date will be given, please allow up to 10 working days for a new installation date.

The owner/customer or a responsible adult of the age of 18 years or over needs to be present on-site for the ensure duration of the install.

Warranty

Most of Bumblebee EV home charge points are covered by a comprehensive 36-month warranty. Any hardware failure should be promptly reported to us. Please quote the serial number, the date of installation and a brief description of the fault. The Bumblebee EV technical team will carry out an assessment and will contact you to get further details and if necessary, arrange a service visit. The warranty will be void if the Bumblebee EV unit is opened, modified, tampered with or repair is attempted by anyone other than a Bumblebee EV appointed electrician.

Limitation of liability

In no event will Bumblebee EV accept any liability for any loss, costs or damage consequential to the use and/or misuse of our hardware products except where this is caused by our negligence.

BYD ATTO 3 – Free Charger Terms and Conditions

The offer

Get a free home charger when purchasing a brand new 2023 plate BYD ATTO 3. Customers who order a new 2023 plate BYD ATTO 3 between 16 June 2023 and 31st August 2023 will be entitled to claim a free EVEC (untethered) home charger and free installation worth £929 once they take delivery of their vehicle.

Offer excludes factory-ordered vehicles.

The home charger will be supplied and installed by Bumblebee EV Limited. Bumblebee EV is a subsidiary of Arnold Clark Automobiles Limited. Your data will be passed to Bumblebee EV in order to provide and install the free home charger.

The home charger will be installed, subject to available installation dates, following delivery of a new BYD ATTO 3 and can only be installed at the named customer’s home address as shown on the vehicle order form. Installation must take place by 31st December 2023. Warranty and installation subject to Bumblebee EV terms and conditions, outlined below.

No cash alternative available, and the offer is non-transferrable.

Bumblebee EV terms and conditions

Installation

Our terms and conditions cover what is included free in your standard installation and what happens if we need to quote for extra works. Sometimes issues arise on the day that could mean your installation cannot be completed on the first visit, but with a complete picture of the situation, these can often be resolved in advance. So, for the best experience, if you think there's any reason why we might not be able to complete your install on the day, please let Bumblebee EV know.

What's included

Bumblebee EV's standard installation package for an electric vehicle home charge point covers the majority of homes in the UK and includes the following:
  • Fitting of a charge point on a brick or plaster wall, or to another suitable permanent structure.
  • The EV Charge point must be fixed to the main property and able to utilise the property's earthing arrangement, (property's earthing arrangement must meet current regulations - we are required to check this by law).
  • Up to 10 metres of cable, run and neatly clipped to the wall between the electricity distribution board/consumer unit and the home charge point.
  • Surface mounting of cable - i.e. no conduit or chasing.
  • C Type MCBO way on the consumer unit for connection of the charge point.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the charge point.
  • No groundworks.
  • The homeowner must comply with all current OZEV Domestic Scheme terms and conditions.
Some Conditions and Limitations that you need to know:
  • The home charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a vehicle.
  • We can't fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case, we will quote for any extra work needed.
  • We can't, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required, please talk to us so that we can give you a quote in advance. If we find out on the day that we have to cross a garden or a pathway we may need to pause the job and quote for the extra work needed to trench the cable.
  • When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
  • We can't run the cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord (to pull the cable through), or if the floorboards have not been lifted. We can't take responsibility for reinstating flooring or other building materials after the cable has been laid.
  • Our experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Our experts are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, our expert will do as much as they can, and we will return at a later date.
  • If you have purchased a freestanding mount for the charge point to be fixed on, please be aware that there may be an additional cost for installing this.
Potential additional chargeable items (domestic and commercial).
  • Domestic cable runs exceeding 10 metres. At £10 per meter.
  • Potential additional chargeable items (domestic and commercial).
  • A mini consumer unit c/w overload and fault current protection is required, as there is not enough space on the existing board. At £65.
  • Mains protective bonding at £150.
  • Any additional mechanical protection required for the cabling, single-phase £20 per meter, three-phase 22kw £40, three-phase 40kw + £60 per meter.
  • Any trunking, conduit, etc (not required under regulations); at £5 per meter.
  • Any cable chasing/plastering requested by the homeowner; at £50 per meter.
  • Any groundworks requested by the homeowner; at £30 per meter.
  • The necessity to introduce an alternative earthing system, i.e. an electrode/inspection chamber; if PMS add separate earthing £150.
  • Any additional or unusual works requested by the homeowner for the installation to take place, i.e. gas and water pipe bonding, equipment clearing, plumbing work etc. POA.
  • Ground Mount of the home charge/work charge point; POA.
  • RCD protected way on consumer unit at £38.99
What happens if your existing wiring isn't up to scratch?

Bumblebee EV follow standard regulations and guidelines on electric vehicle installations.

If we can't install in line with these rules, then your installation will be paused, and we will quote for the work needed to meet the required standards.

If the existing electrical arrangements at the property are not in line with these rules or there is something else that makes it unsafe for us to install, then we will quote for the work needed to meet the required standards.

What happens if your electrical supply is inadequate?

We can only complete the job if the electrical capacity (i.e. main fuse) can support the additional electrical demands of the charge point. If the capacity is not enough, we might be able to de-rate the unit, or we may have to pause the job until your main fuse is upgraded by your electricity supplier.

Timing

We allocate two hours for standard installations. If we can't complete on the day because of supply related problems or unexpected extra works then we will reschedule an installation date once the additional works are complete or our quotation for the work has been accepted.

Additional Works

If required, your installation project manager or Bumblebee EV Expert will detail required works and provide a no-obligation quotation for these services. Quotations are valid for a period of 90 days once issued.

If it is determined that installation cannot be completed on the day, Bumblebee EV will quote for additional works, and new installation date will be given once payment has been made. Please allow up to 10 working days for a new installation date.

If your Bumblebee EV Expert suspects that the installation will not comply with the OZEV grant requirements (see OZEV terms and conditions below), your installation will be paused. Should you disagree with that assessment, you will be given an opportunity to contest this by providing Bumblebee EV with information to state your case to the government, which we can then pass on to the DVLA/OZEV for pre-approval.

Should Bumblebee EV receive approval to proceed, a new installation date will be given, please allow up to 10 working days for a new installation date.

The owner/customer or a responsible adult of the age of 18 years or over needs to be present on-site for the ensure duration of the install.

Warranty

Most of Bumblebee EV home charge points are covered by a comprehensive 36-month warranty. Any hardware failure should be promptly reported to us. Please quote the serial number, the date of installation and a brief description of the fault. The Bumblebee EV technical team will carry out an assessment and will contact you to get further details and if necessary, arrange a service visit. The warranty will be void if the Bumblebee EV unit is opened, modified, tampered with or repair is attempted by anyone other than a Bumblebee EV appointed electrician.

Limitation of liability

In no event will Bumblebee EV accept any liability for any loss, costs or damage consequential to the use and/or misuse of our hardware products except where this is caused by our negligence.

MG ZS EV – Free Charger Terms and Conditions

The offer

Get a free home charger when purchasing a brand-new 2023 plate MG ZS EV. Customers who order a new 2023 plate MG ZS EV between 18th August 2023 and 30th September 2023, and take delivery of it by 31st December, will be entitled to claim a free EVEC (tethered) home charger and free installation worth £980 once they take delivery of their vehicle.

Offer excludes factory-ordered vehicles.

The home charger will be supplied and installed by Bumblebee EV Limited. Bumblebee EV is a subsidiary of Arnold Clark Automobiles Limited. Your data will be passed to Bumblebee EV in order to provide and install the free home charger.

The home charger will be installed, subject to available installation dates, following delivery of a new MG ZS EV and can only be installed at the named customer’s home address as shown on the vehicle order form. Installation must take place by 31st December 2023. Warranty and installation subject to Bumblebee EV terms and conditions, outlined below.

No cash alternative available, and the offer is non-transferrable.

Bumblebee EV terms and conditions

Installation

Our terms and conditions cover what is included free in your standard installation and what happens if we need to quote for extra works. Sometimes issues arise on the day that could mean your installation cannot be completed on the first visit, but with a complete picture of the situation, these can often be resolved in advance. So, for the best experience, if you think there's any reason why we might not be able to complete your install on the day, please let Bumblebee EV know.

What's included

Bumblebee EV's standard installation package for an electric vehicle home charge point covers the majority of homes in the UK and includes the following:
  • Fitting of a charge point on a brick or plaster wall, or to another suitable permanent structure.
  • The EV Charge point must be fixed to the main property and able to utilise the property's earthing arrangement, (property's earthing arrangement must meet current regulations - we are required to check this by law).
  • Up to 10 metres of cable, run and neatly clipped to the wall between the electricity distribution board/consumer unit and the home charge point.
  • Surface mounting of cable - i.e. no conduit or chasing.
  • C Type MCBO way on the consumer unit for connection of the charge point.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the charge point.
  • No groundworks.
  • The homeowner must comply with all current OZEV Domestic Scheme terms and conditions.
Some Conditions and Limitations that you need to know:
  • The home charge point must be located in your designated off-street parking area and be fixed at a height where it can't be hit by a vehicle.
  • We can't fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case, we will quote for any extra work needed.
  • We can't, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required, please talk to us so that we can give you a quote in advance. If we find out on the day that we have to cross a garden or a pathway we may need to pause the job and quote for the extra work needed to trench the cable.
  • When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
  • We can't run the cable under floorboards or through ducting/ceiling voids/wall voids without a drawcord (to pull the cable through), or if the floorboards have not been lifted. We can't take responsibility for reinstating flooring or other building materials after the cable has been laid.
  • Our experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
  • Our experts are not able to work in extreme weather (i.e. flooding or intense rain). If it is not safe to carry on, our expert will do as much as they can, and we will return at a later date.
  • If you have purchased a freestanding mount for the charge point to be fixed on, please be aware that there may be an additional cost for installing this.
Potential additional chargeable items (domestic and commercial).
  • Domestic cable runs exceeding 10 metres. At £10 per meter.
  • Potential additional chargeable items (domestic and commercial).
  • A mini consumer unit c/w overload and fault current protection is required, as there is not enough space on the existing board. At £65.
  • Mains protective bonding at £150.
  • Any additional mechanical protection required for the cabling, single-phase £20 per meter, three-phase 22kw £40, three-phase 40kw + £60 per meter.
  • Any trunking, conduit, etc (not required under regulations); at £5 per meter.
  • Any cable chasing/plastering requested by the homeowner; at £50 per meter.
  • Any groundworks requested by the homeowner; at £30 per meter.
  • The necessity to introduce an alternative earthing system, i.e. an electrode/inspection chamber; if PMS add separate earthing £150.
  • Any additional or unusual works requested by the homeowner for the installation to take place, i.e. gas and water pipe bonding, equipment clearing, plumbing work etc. POA.
  • Ground Mount of the home charge/work charge point; POA.
  • RCD protected way on consumer unit at £38.99
What happens if your existing wiring isn't up to scratch?

Bumblebee EV follow standard regulations and guidelines on electric vehicle installations.

If we can't install in line with these rules, then your installation will be paused, and we will quote for the work needed to meet the required standards.

If the existing electrical arrangements at the property are not in line with these rules or there is something else that makes it unsafe for us to install, then we will quote for the work needed to meet the required standards.

What happens if your electrical supply is inadequate?

We can only complete the job if the electrical capacity (i.e. main fuse) can support the additional electrical demands of the charge point. If the capacity is not enough, we might be able to de-rate the unit, or we may have to pause the job until your main fuse is upgraded by your electricity supplier.

Timing

We allocate two hours for standard installations. If we can't complete on the day because of supply related problems or unexpected extra works then we will reschedule an installation date once the additional works are complete or our quotation for the work has been accepted.

Additional Works

If required, your installation project manager or Bumblebee EV Expert will detail required works and provide a no-obligation quotation for these services. Quotations are valid for a period of 90 days once issued.

If it is determined that installation cannot be completed on the day, Bumblebee EV will quote for additional works, and new installation date will be given once payment has been made. Please allow up to 10 working days for a new installation date.

If your Bumblebee EV Expert suspects that the installation will not comply with the OZEV grant requirements (see OZEV terms and conditions below), your installation will be paused. Should you disagree with that assessment, you will be given an opportunity to contest this by providing Bumblebee EV with information to state your case to the government, which we can then pass on to the DVLA/OZEV for pre-approval.

Should Bumblebee EV receive approval to proceed, a new installation date will be given, please allow up to 10 working days for a new installation date.

The owner/customer or a responsible adult of the age of 18 years or over needs to be present on-site for the ensure duration of the install.

Warranty

Most of Bumblebee EV home charge points are covered by a comprehensive 36-month warranty. Any hardware failure should be promptly reported to us. Please quote the serial number, the date of installation and a brief description of the fault. The Bumblebee EV technical team will carry out an assessment and will contact you to get further details and if necessary, arrange a service visit. The warranty will be void if the Bumblebee EV unit is opened, modified, tampered with or repair is attempted by anyone other than a Bumblebee EV appointed electrician.

Limitation of liability

In no event will Bumblebee EV accept any liability for any loss, costs or damage consequential to the use and/or misuse of our hardware products except where this is caused by our negligence.

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