Arnold Clark

SignVideo

British Sign Language Video Interpreting Service

Arnold Clark has partnered with SignVideo to enable us to communicate with members of the Deaf community using SignVideo BSL Live. It's a simple and secure service.

We provide quick and easy access to a British Sign Language interpreter. When you click on the BSL Live icon you will be connected to a BSL video interpreter who will relay your call to a member of the Arnold Clark team.


Services we offer

  • Car Sales
  • Servicing, MOT & Repairs
  • Parts & Accessories
  • Tyres
  • Rental
  • Insurance
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Minimum operating system requirements

Before using SignVideo BSL Live, please ensure you can meet these basic minimum requirements:

  • You have a PC or Mac with a webcam.
  • You have access to Microsoft Internet Explorer, Chrome (PC only) or Safari.
  • You have bandwidth of at least 256 kbp/s upload and download (384 kbp/s recommended).
  • If this is your first time using the service, you will need to download a one-off Live plug-in. The Live plug-in enables good video quality and ensures that your calls are secure. Please follow the instructions that you will see once you are connected to the Web Access page.

How does it work?

  • Click the Connect Now button.
  • Connect to a SignVideo interpreter and tell them you wish to connect to an Arnold Clark advisor. This will put you in touch with a member of staff in our contact centre.
  • The SignVideo interpreter may ask if you wish to prepare anything before the call begins.
  • You will then be connected to an advisor in British Sign Language.

The call to Arnold Clark is free from your landline (8am to 6pm, Monday to Friday).

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For troubleshooting and technical guidance, please contact help@signvideo.co.uk or call 0208 463 1120.